Product description

The Design 2 Joystick Piloting System

Boat navigation system used with Mercury Marine outboard engines

See a list of details to help identify the product

Reason the product is recalled

A defect in the product’s software could result in the boat being steered off course from the intended route.

The hazards to consumers

An unexpected change to the boat’s route could lead to a collision and result in injury or death.

What consumers should do

Consumers should contact their Mercury Outboard dealer to arrange for the product’s software to be updated at no cost.

Consumers should not use the Route or Heading features of the product until the software update is performed.

For further information contact Mercry Marine Customer Service on 03 9791 5822 (between 8:30AM and 4:30PM AEST) or via email at merc.info@mercmarine.com

Details to help identify the product

Supplier running the recall

Who sold the product

Marine dealers

Identifying product features

The serial numbers published in the attached list relate to compatible engines that may have been supplied with the product during the relevant period

Dates available for sale

-

Where the product was sold

Nationally

Manufacturer country ID

United States

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2022/19607 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.