Product description

Expiry June 2005. Aust R: 48597. Batch Nos: 8177B, 8177D - The batch number can be found on the sealed end of the tube below the batch symbol.
(Used to treat painful inflamed oral conditions such as mouth ulcers).

See a list of details to help identify the product

Reason the product is recalled

Possible microbial contamination in some tubes.

What consumers should do

If you have purchased a tube of Difflam Mouth Gel in the last 2 weeks from batch 8177B & 8177D please do not use it. Return it to the pharmacy of purchase for a full refund or call customer service line 1800 2255 36 to arrange the return of affected product.

Details to help identify the product

Supplier running the recall

3M Pharmaceuticals Pty Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2002/5511 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.