Product description
Previous recall (PRA 2012/13264) extended for the dishwasher models DW60CC & DW60CE.
See a list of details to help identify the product
Reason the product is recalled
Water may leak into the door latch area, causing possible electrical tracking between circuit components and accessible controls.
The hazards to consumers
If the defect occurs, the consumer may receive an electric shock.
What consumers should do
Consumers should turn the dishwasher power supply off. The dishwasher should not be used.
Consumers should visit the website at www.safetynotices.fisherpaykel.com/au to determine if their product is affected. If it is, they will be able to register their details and request the product to be repaired. Alternatively, Fisher & Paykel can be contacted via email (specialist.team@fisherpaykel.com) or by calling toll free on 1300 920 472 between 8am and 6pm.
Fisher & Paykel will arrange for a service technician to call out and replace the necessary part free of charge.
Consumers should visit the website at www.safetynotices.fisherpaykel.com/au to determine if their product is affected. If it is, they will be able to register their details and request the product to be repaired. Alternatively, Fisher & Paykel can be contacted via email (specialist.team@fisherpaykel.com) or by calling toll free on 1300 920 472 between 8am and 6pm.
Fisher & Paykel will arrange for a service technician to call out and replace the necessary part free of charge.
Details to help identify the product
Supplier running the recall
Who sold the product
Whitegoods retail outlets nationwide
Identifying product features
DW60CC & DW60CE
Identifying numbers
Other identifying numbers
DW60CC & DW60CE
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2013/13723 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.