Product description

Model numbers LD-14AW2, LD-14AT2 (AT2 models are the same models as the AW2 models, but a different colour) and LD-4050W with serial numbers commencing with the numbers 307 to 312. The dishwashers were manufactured from July 2003 to December 2003.

See a list of details to help identify the product

Reason the product is recalled

A potential fault with a solder joint in a circuit board used in the products. In certain circumstances, this fault could result in the circuit board overheating, creating a potential fire hazard.

The hazards to consumers

Fire

What consumers should do

Customers with these affected products are requested to contact the Customer Information Line on 1800 506 154 to arrange an appointment. LG service representatives will visit the customer to replace the circuit board at no charge. Prior to calling, customers are asked to record their model and serial numbers to provide to LG's Customer Information Line. Further information is available from the LG Customer Information Line or visit www.lge.com.au/recall. Please note that in September 2005 LG recalled the same models with serial numbers commencing 111 to 306. If you contacted LG following the 2005 recall, and had your machine repaired, no further action is required. If you did not contact LG following that recall, you should do so now.

Details to help identify the product

Supplier running the recall

LG Electronics Australia Pty Ltd

Identifying product features

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Identifying numbers

Other identifying numbers

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Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2008/10084 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.