Product description

Caravan and trailer axle jack

See a list of details to help identify the product

Reason the product is recalled

The jack failed to comply with the mandatory standard due to the absence of warning labels and instructions.

The hazards to consumers

Product may be misused by consumers without the correct safety guidelines and instructions, posing a potential crushing hazard.

What consumers should do

Contact Couplemate Trailer Parts to receive the adhesive safety guidelines label and instruction sheet or to return the Easy Jack for a full refund of the purchase price.

Couplemate Trailer Parts
Phone: (07) 3348 3822
Email: sales@couplemate.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

Couplemate Trailer Parts

Identifying product features

CM070 stamped on side of product

Identifying numbers

Other identifying numbers

CM070 stamped on side of product

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2013/13807 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.