Product description

EcoSalt™ Salt Water Chlorinators are used as a pool sanitation system in small to medium-sized domestic pools.
All EcoSalt salt water chlorinators are affected by this recall.

See a list of details to help identify the product

Reason the product is recalled

There have been reports of some cell components of the EcoSalt chlorinators fracturing/rupturing, causing damage to the cell and occasionally to connecting pipework.

The hazards to consumers

If the cell was to fracture or rupture, plastic fragments could be ejected and cause injury to bystanders. No injuries have been reported at the time of this notice.

What consumers should do

Owners of affected chlorinators will be contacted via a letter from Davey Water Products, which will be sent to owners by suppliers of the products. This letter will contain important safety information.

A mechanical flow switch will be installed on each chlorinator unit. These installations will commence in November and will be conducted by Davey or qualified service dealers, at no cost to owners.

Where consumers require replacement cells before the flow switch is available, they will be asked to provide contact details so that Davey can return to install a flow switch.
Where consumers require replacement cells once the flow switch is available, suppliers will coordinate the free installation of the flow switch with the sale of the replacement cell.

Consumers can contact Davey on 1300 889 387 or their local Davey pool equipment supplier.

Details to help identify the product

Supplier running the recall

Davey Water Products Pty Ltd

Who sold the product

Eco-Salt chlorinators are sold through pool and spa equipment suppliers, pool manufacturers, pump and irrigation suppliers.

Dates available for sale

-

Where the product was sold

Nationally
International

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2016/15692 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.