Product description
Electra model WMN30RC and Emailair model WS088H sold since August 1998, with serial numbers lower than 2411090692.
See a list of details to help identify the product
Reason the product is recalled
There is a risk of failure in the terminal block connector which may result in overheating and damage to the air conditioning unit.
The hazards to consumers
Damage to air conditioning unit.
What consumers should do
Consumers should call toll free 1800 880 566 Monday to Friday between 8.30am and 5.30pm to organise a service technician to check and if necessary replace the terminal block connector. You should have your model and serial number available when calling.
Details to help identify the product
Supplier running the recall
ECP (Australia) Pty Ltd
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2001/4747 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
