Product description

Models SK20 & SK25 (model number is located on the rating plate on the base of the kettle).
The SK25 is essentailly an SK20 with some modifications to the control.
Fault is limited to batch codes starting with 8xx, 9xx and 0xx

See a list of details to help identify the product

Reason the product is recalled

There is a possibility that the handle may separate from the body of the vessel and may cause scalding if the vessel is holding hot water.

The hazards to consumers

Scalding.

What consumers should do

Discontinue use immediately and call Breville on 1300 727 424 for the location of the nearest service agent who will inspect the kettle free of charge and replace the handle if required.

Details to help identify the product

Supplier running the recall

Breville Pty Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2002/5466 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.