Product description

Affected products are:

  • Enerdrive 6-way panel mount fuse block 1 in / 6 out - EA-FB-01
  • Enerdrive 12-way panel mount fuse block 1 in / 12 out - EA-FB-03

See a list of details to help identify the product

Reason the product is recalled

The product packaging has been misprinted with an incorrect rating which indicates that more current can be drawn through the product than its actual capacity.

The hazards to consumers

Risk of serious injuries or death if the product melts the fuses and fuse block and causes a fire.

What consumers should do

Important message from the ACCC to consumers:

Stop using the product immediately

The ACCC and Energy Safe Victoria are in discussions with the supplier about an appropriate remedy. Consumers can exercise their rights to a remedy in accordance with the consumer guarantees which may entitle them to a full refund or a replacement product that is free of defects.

Contact:

Dometic Power and Control (Enerdrive) Pty Ltd
Consumers can submit their claim via: https://www.dometicrecall.com.au
email: fuseblockrecall@enerdrive.zendesk.com
call: (07) 2112 0885

Details to help identify the product

Who sold the product

Caravan manufacturers.
Caravan part suppliers.
See traders list below.

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

China

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2024/20368 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.