Product description

Look cycle International has become aware of a potentially serious problem with the Ergopost 3 road seatpost that has been sold after market worldwide.
After market Ergopost 3 subject to recall: Ergopost 3 size TS1, size TS2 and size TL.

See a list of details to help identify the product

Reason the product is recalled

Some seatposts have an aluminium crown at the upper side that is poorly manufactured and some aluminium failures can occur. Failure of the aluminium crown could cause loss of control or crash with the possibility of rider injury.

The hazards to consumers

Component Failure.

What consumers should do

Please stop using the seatpost immediately and return it to your authorised LOOK retailer for replacement. For further information call Group Sportif on (03) 9888 9882 or email help@groupesportif.com

Details to help identify the product

Supplier running the recall

Groupe Sportif Pty Ltd

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2002/5238 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.