Product description
Esse wood fired cooking stoves.
Models:
- Warmheart
- Bakeheart
- 990 wood
- 990 hybrid
- 1000 wood
See a list of details to help identify the product
Reason the product is recalled
The backplate of the firebox may not be sufficiently secured. If dislodged, heat may be released to the back of the unit and start a fire.
The hazards to consumers
There is risk of fire, serious injury or death and/or damage to property if the backplate of the stove’s firebox fails to control the temperature at the rear.
What consumers should do
Consumers should immediately stop using the recalled products.
Consumers should contact Esse to arrange free replacement of the backplate.
For more information please contact Esse on 1300 474 868 from 9:00 am to 4:00 pm, Monday to Friday, or by email at esse@pivotstove.com.au
Details to help identify the product
Supplier running the recall
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20213 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
