Product description

8711500886385 - Essential 50W 60D GU5.3 12V Halogen single carton pack. 8711500887108 - Essential 50W 60D GU5.3 12V Halogen 2 blister pack. 8711500887986 - Essential 50W 60D GU5.3 12V Halogen extra value 4 pack carton. 8711500901583 - Essential 50W 60D GU5.3 12V Halogen extra value 6 blister pack. The product was sold through various retail and trade outlets from July 2006 to March 2007.

See a list of details to help identify the product

Reason the product is recalled

Philips have identified a production defect that may result in the front glass separating from the lamp, and in some cases breaking. This defect appears to occur within the first 30 minutes of use after installation.

The hazards to consumers

Injury

What consumers should do

Customers with these lamps should contact Philips on 1800 048 296 or go to the website at www.philips.com.au for instructions on how to return the lamps for replacement. Alternatively send the lamps with your name and return address to: Reply Paid 73, Philips Lighting Product Recall, PO Box 73, North Ryde BC NSW 1670 and Philips Lighting will arrange to supply replacement lamps.

Details to help identify the product

Supplier running the recall

Philips Electronics Australia Limited

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2007/9101 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.