Recall updated - 28 August 2025: Show Television Pty Ltd has been placed into liquidation.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
Product description
Recall updated - 28 August 2025: Show Television Pty Ltd has been placed into liquidation.
Freestanding, portable infrared 2000W radiant heater
Model: Sundear Sunmore–H 2000
Power setting: 220-240V 50-60Hz 2000W
See a list of details to help identify the product
Reason the product is recalled
The product does not comply with the relevant electrical safety standard. The heat produced by the heater in close proximity (500mm or less) to objects exceeds the maximum levels of the standard.
The hazards to consumers
There is a risk of serious burn injury or death and/or property damage if objects close to the heater catch fire.
What consumers should do
Stop using the heater immediately. Switch the heater off and unplug the heater from power.
Show Television has been placed into liquidation and is no longer trading. Where a business enters into liquidation your rights can be affected.
Consumers can no longer receive a remedy for this recall.
Dispose of the product in accordance with local regulations. Do not donate or resell the heater.
Details to help identify the product
Supplier running the recall
Who sold the product
Show Television (Now insolvent)
Identifying numbers
Electrical approval number
AZ 69027062
Other identifying numbers
STV0324, E5604
Dates available for sale
-
Where the product was sold
Online
South Australia
Tasmania
Victoria
Western Australia
Australian Capital Territory
Northern Territory
Manufacturer country ID
China
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20285 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
