Reason the product is recalled
There is a possibility of a high resistance joint in the fuse holder, which can cause it to overheat and possibly catch fire.
The hazards to consumers
Risk of fire.
What consumers should do
Consumers should cease using the fireplace heater immediately and disconnect it from the power supply. Please phone 1300 429 394 between 9:00 am - 4:00 pm (Mon-Fri AEST) to log your details and receive instructions explaining how to return your product and receive a refund.
Details to help identify the product
Supplier running the recall
LINK Technology.net Pty Ltd
Who sold the product
Sam's Warehouse
Identifying product features
Model: EFEH110
Identifying numbers
Other identifying numbers
Model: EFEH110
Dates available for sale
-
Where the product was sold
New South Wales
Queensland
South Australia
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2012/13173 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
