Product description

Electric flame effect heater

See a list of details to help identify the product

Reason the product is recalled

There is a possibility of a high resistance joint in the fuse holder, which can cause it to overheat and possibly catch fire.

The hazards to consumers

Risk of fire.

What consumers should do

Consumers should cease using the fireplace heater immediately and disconnect it from the power supply. Please phone 1300 429 394 between 9:00 am - 4:00 pm (Mon-Fri AEST) to log your details and receive instructions explaining how to return your product and receive a refund.

Details to help identify the product

Supplier running the recall

LINK Technology.net Pty Ltd

Who sold the product

Sam's Warehouse

Identifying product features

Model: EFEH110

Identifying numbers

Other identifying numbers

Model: EFEH110

Dates available for sale

-

Where the product was sold

New South Wales
Queensland
South Australia
Victoria
Western Australia

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/13173 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.