Product description
Extendable broom with rubber bristles and squeegee
Affected products have a manufacture date on handle and broom specifying either 2018 or 2019
Affected products have a manufacture date on handle and broom specifying either 2018 or 2019
See a list of details to help identify the product
Reason the product is recalled
When strain is placed upon the product during use, the broom handle may break and expose a metal rim.
The hazards to consumers
Risk of cuts to the hand or fingers if placed near the point of breakage and the exposed metal rim.
What consumers should do
Consumers should immediately stop using the product and dispose of the broom. Contact Norwex for a full refund or a Norwex voucher for a value higher than or equal to the retail price of the broom (plus any shipping costs).
For further information contact Norwex Australia at support@norwex.com.au or 1800 667 939.
For further information contact Norwex Australia at support@norwex.com.au or 1800 667 939.
Details to help identify the product
Supplier running the recall
Who sold the product
Online
Norwex Independent Resellers
Norwex Independent Resellers
Identifying numbers
Other identifying numbers
2018 - 18/9, 18/10, 18/11 and 18/12. 2019 -19/3
Dates available for sale
-
-
Where the product was sold
Nationally
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17628 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
