Reason the product is recalled
The Australian accessory kit features a 2 pin European plug that is not compatible with Australian outlet configuration. In addition, the charger does not have a certificate of conformity.
The hazards to consumers
If an adaptor is used with the product, to fit Australian outlets, there may the possibility of an electric shock hazard.
What consumers should do
Consumer should return the product to their local dealer listed, or contact the supplier for alternative option for return freight.
Details to help identify the product
Supplier running the recall
Identifying product features
ART:30/8711
230V-50Hz
18W
output 13.8V 7.0A
Identifying numbers
Other identifying numbers
ART:30/8711
230V-50Hz
18W
output 13.8V 7.0A
230V-50Hz
18W
output 13.8V 7.0A
Dates available for sale
-
Where the product was sold
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14522 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.