Product description

Fastener (Part Number 942) on certain Model Year 2018 – 2023 Softail motorcycles.

P&A Profile Low Rear Suspension Kit (Part Number 54000134)
or
P&A Tall Rear Shock Kit (Part Number 54000294).

Kits intended for installation on the following Softail motorcycles:
• Part Number 54000134 - Fits 2018 onwards FLHC and FLHCS models.
• Part Number 54000294 - Fits 2018 onwards Softail® models (except FXFB, FXFBS, FLFB and FLFBS).

 

See a list of details to help identify the product

Reason the product is recalled

The fastener may fracture, potentially allowing the rear shock absorber adjuster to contact the rear tyre.

The hazards to consumers

There is a risk of serious injury or of an accident occurring if contact from the rear shock adjuster causes damage to the tyre.

What consumers should do

Consumers should stop using motorcycles with affected rear suspension kits immediately.

Contact the nearest Harley-Davidson dealer to schedule an appointment to have their motorcycle repaired free of charge.

To find a local dealership, visit https://www.harley-davidson.com/au/en/tools/find-a-dealer.html

For more information contact Harley Davidson via email colin.innis@harley-davidson.com or by phone on 02 9886 0600.

Details to help identify the product

Supplier running the recall

Who sold the product

Harley-Davidson Authorised Dealers 

Identifying numbers

Other identifying numbers

54000294 & 54000134.

Dates available for sale

-

Where the product was sold

International
New South Wales
South Australia
Victoria
Western Australia

Manufacturer country ID

United States

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2023/19913 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.