Product description
Intrinsically safe digital multimeter
See a list of details to help identify the product
Reason the product is recalled
Over time the plastic instrument case may develop cracks near the screws on the back of the unit.
The hazards to consumers
If cracks develop and if used in an explosive dust environment (IEC/EU: Zone 21, and US/CA: Class II, Division 1), ingress of conductive dust may cause a short circuit that could ignite an explosive atmosphere surrounding the unit, potentially resulting in serious injury or death.
What consumers should do
If you own one of these digital multimeters, please stop using it immediately even if you have not experienced problems and follow the instructions below: Visit http://www.fluke.com/fluke/usen/support/service/default.htm to contact your local service center. You will be sent a new 28 II Ex Digital Multimeter to replace your existing unit.
Details to help identify the product
Supplier running the recall
Who sold the product
Specialist electrical wholesalers and retail outlets
Identifying product features
Serial number range 20960000 to 22489999
Identifying numbers
Other identifying numbers
Serial number range 20960000 to 22489999
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2013/13530 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
