Product description
Recall updated: 13 August 2024 - an incident has occurred resulting in serious injuries.
A folding mountain bicycle with serial number FS26FALMTBA.
Model
See a list of details to help identify the product.
Reason the product is recalled
The bicycle frame may crack or break below the rear suspension during use.
The hazards to consumers
If the bicycle frame fails while a user is riding the bike, there is an increased risk of an accident, serious injury, or death of the rider.
An incident has occurred resulting in serious injuries.
What consumers should do
Consumers should immediately stop using the product and contact Kogan Australia to arrange a full refund and free return of the product.
For more information, consumers should contact Kogan / Dick Smith via their account or email recalls@kogan.com.au
Details to help identify the product.
Supplier running the recall
Who sold the product
Kogan Australia Pty Ltd
- Trading as kogan.com
- Trading as dicksmith.com.au
Identifying numbers
SKU
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19760 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
