Product description

Portable indoor ethanol-burning fireplace made from glass and stainless steel

See a list of details to help identify the product

Reason the product is recalled

In some instances the steel drawer may buckle out of shape during use, preventing it from being closed properly to extinguish the flame.

The hazards to consumers

If the drawer buckles during use, the user may accidentally slam the drawer shut in an attempt to extinguish the flame, causing the fuel to spill and creating a risk of fire.

What consumers should do

Cease using the product immediately and return it to the nearest Dusk store for a FULL REFUND or for an alternative MoodFlame model.

Details to help identify the product

Supplier running the recall

Who sold the product

Dusk Australasia

Identifying product features

Barcode: 9341279023798 Stock number: 5674

Identifying numbers

Other identifying numbers

Barcode: 9341279023798
Stock number: 5674

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2011/12303 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.