Product description
Walking aids
Model numbers BRO209 and BRO199
2 batches are affected:
Batch Numbers FHFHCBR13 and FHFHCBR15, produced in June 2016 and October 2016
ARTG Number 137219
Model numbers BRO209 and BRO199
2 batches are affected:
Batch Numbers FHFHCBR13 and FHFHCBR15, produced in June 2016 and October 2016
ARTG Number 137219
See a list of details to help identify the product
Reason the product is recalled
In some instances the front right wheel of walkers from batches FHFHCBR13 and FHFHCBR15 has worked loose or broken away from the frame.
The hazards to consumers
If the wheel breaks free, the walker becomes unsteady and the user may lose their balance. This may result in the user being injured.
What consumers should do
Freedom Healthcare is writing to people who, according to their records, may have a walker that is affected by this recall to provide further information about this issue and details of the recall procedure.
If you or someone you provide care for uses a Freedom Healthcare Quad Walker, check the information sticker on the walker to find the batch number.
If you have a walker with batch number FHFHCBR13 or FHFHCBR15, return it to the place of purchase for a replacement or refund.
For further information, call Freedom Healthcare on 07 3223 4444 or email rcajee@prescare.org.au
If you or someone you provide care for uses a Freedom Healthcare Quad Walker, check the information sticker on the walker to find the batch number.
If you have a walker with batch number FHFHCBR13 or FHFHCBR15, return it to the place of purchase for a replacement or refund.
For further information, call Freedom Healthcare on 07 3223 4444 or email rcajee@prescare.org.au
Details to help identify the product
Supplier running the recall
Where the product was sold
New South Wales
Queensland
South Australia
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/16335 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.