Product description

Lithium ion battery pack for certain Fujitsu notebook models:
1. Sold and shipped together with Fujitsu notebook during the period 2011-May to 2012-July
2. Sold as an option (standalone battery pack sales)
3. Provided as a battery pack replacement for PC product under warranty service

See a list of details to help identify the product

Reason the product is recalled

In rare instances battery packs manufactured by Panasonic Corporation may overheat.

The hazards to consumers

If the battery pack overheats this poses a fire risk and a burns hazard to users.

What consumers should do

Consumers should identify if their notebook and/or batteries are affected and to follow the safety instructions as a preventive measure until the replacement battery arrives.

Turn the computer off, unplug the AC adaptor and remove the battery pack.
Check the Product number and Serial number on the battery pack and see if they match the description shown under "Affected battery packs" if they match do not use this battery pack. To use your computer, power it using the AC adaptor directly.

Visit the Fujitsu website http://www.fujitsu.com/hk/support/products/2015-battery-recall.html for more details.

Details to help identify the product

Supplier running the recall

Who sold the product

BLUECHIP INFOTECH PTY LTD
MULTIMEDIA TECHNOLOGY PTY LTD
FUJITSU AUSTRALIA LIMITED

Identifying product features

Models: E752 / P702 / S792 / SH792 (shipment period: 2012 May ~ 2012 Jul) Battery Part number: CP556150-01, CP556150-02 Battery Serial number: Z120102~Z120512

Identifying numbers

Other identifying numbers

Models: E752 / P702 / S792 / SH792 (shipment period: 2012 May ~ 2012 Jul)
Battery Part number: CP556150-01, CP556150-02
Battery Serial number: Z120102~Z120512

Where the product was sold

Nationally

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2015/14886 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.