Product description
Model EMS2.
Manufactured between 13/4/1994 and 3/4/1997.
Only units with the letters EMS on the thermostat control panel are affected. Do not operate the heater until the circuit board has been replaced.
Manufactured between 13/4/1994 and 3/4/1997.
Only units with the letters EMS on the thermostat control panel are affected. Do not operate the heater until the circuit board has been replaced.
See a list of details to help identify the product
Reason the product is recalled
A defect in the circuit board may lead to the gas flow being activated without being ignited. Heaters installed in a confined space or LPG units have a higher potential safety risk as they could concentrate any gas being emitted in one location.
The hazards to consumers
Explosion.
What consumers should do
Call Brivis Hotline 1800 731 731 to record your details. Or alternatively visit their website www.brivis.com.au. Brivis will book a time for the service technician to come to your home and replace the circuit board entirely without cost.
Details to help identify the product
Supplier running the recall
Brivis Australia Pty Ltd
Identifying product features
N/A
Identifying numbers
Other identifying numbers
N/A
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2000/4462 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
