Reason the product is recalled
The injector size is too small, causing the unit to emit carbon monoxide.
The hazards to consumers
If the unit runs for prolonged periods in an enclosed area without ventilation, carbon monoxide poisoning could occur.
What consumers should do
Consumers should cease using the product and immediately seek medical advice if they suspect that they may have been exposed to carbon monoxide as a result of using this fan heater.
Consumers should contact Sydney Tools Pty Ltd via phone 02 8199 1147 or email import@sydneytools.com.au to arrange an inspection of the fan heater, to determine if the injector size is correct and for the injector to be replaced if it is the wrong size.
Consumers should contact Sydney Tools Pty Ltd via phone 02 8199 1147 or email import@sydneytools.com.au to arrange an inspection of the fan heater, to determine if the injector size is correct and for the injector to be replaced if it is the wrong size.
Details to help identify the product
Supplier running the recall
Who sold the product
Sydney Tools
Identifying numbers
SKU
BHG201
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17321 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.

Product questions
Speak to the Office of Fair Trading (NSW) - Gas Technical Regulators Committee (GTRC) if you have a question about the reason the product is recalled or the hazards to consumers.