Product description
The hot/cold pack has an outer textile layer which encases a plastic bladder that holds a gel-like filling inside the pack and is covered with calico material on the outside of the pack.
See a list of details to help identify the product
Reason the product is recalled
A small number of the hot/cold packs burst when exposed to high microwave wattages for extended heating periods.
The hazards to consumers
Injury
What consumers should do
If you received one of these hot/cold packs during your stay in hospital between May 2005 and June 2006, please stop using it immediately; and dispose of it safely by throwing it in a bin. If you have any queries contact the Recalls Co-ordinator at Eli Lilly Australia Limited, 112 Wharf Road, West Ryde NSW 2114, Telephone 02 9325 4347. Website www.lilly.com.au
Details to help identify the product
Supplier running the recall
Eli Lilly Australia Pty Limited
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2006/8681 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
