Product description
Halo Lenovo notebook for corporate business environment
Machine types 20HQ, 20K3, 20HR and 20K4
Machine types 20HQ, 20K3, 20HR and 20K4
See a list of details to help identify the product
Reason the product is recalled
An unfastened screw could compromise the battery and cause overheating.
The hazards to consumers
May pose a fire hazard.
What consumers should do
Customers should immediately unplug and stop using the system and contact Lenovo. Visit https://support.lenovo.com/X1C_5GEN_RECALL to determine if you have an affected product and to arrange for a free onsite assessment of the system to identify potential safety hazard and quality assessment.
For more information, consumers can contact Lenovo (Australia & New Zealand) Pty Ltd (toll free) AU(1800954173) / NZ (800787806) or visit https://support.lenovo.com/X1C_5GEN_RECALL to identify impacted systems and process for inspection.
For more information, consumers can contact Lenovo (Australia & New Zealand) Pty Ltd (toll free) AU(1800954173) / NZ (800787806) or visit https://support.lenovo.com/X1C_5GEN_RECALL to identify impacted systems and process for inspection.
Details to help identify the product
Supplier running the recall
Lenovo (Australia & New Zealand)
Who sold the product
Dicker Data
Ingram Micro Australia
Synnex Australia
Lenovo Pty Ltd
Ingram Micro Australia
Synnex Australia
Lenovo Pty Ltd
Identifying numbers
Other identifying numbers
20HQ 20K3 20HR 20K4
Dates available for sale
-
Where the product was sold
Nationally
International
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16598 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
