Product description

Rapid Vac MkII & Ghibli T1

Commercial back pack vacuum cleaner

See a list of details to help identify the product

Reason the product is recalled

The appliance inlet may not have been properly fitted and it is possible that the appliance inlet can dislodge and come out, providing access to live parts.

The hazards to consumers

Risk of electric shock.

What consumers should do

Consumers must immediately cease using the product and return the product to the place of purchase, or their nearest service outlet where a replacement appliance inlet will be fitted.

For further information and the location of the nearest service centre, contact the Cleanstar product recall team on 03 9460 5655.

Details to help identify the product

Supplier running the recall

Who sold the product

Cleaning equipment and supplies distributors

Identifying product features

Identifying numbers

Other identifying numbers

See attached serial number list

Dates available for sale

-

Where the product was sold

Australian Capital Territory
New South Wales
Northern Territory
Queensland
Tasmania
Victoria
Western Australia

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17403 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.