Product description
The Autopilot is used by pilots of small recreational boats and can be installed by Australian OEMs or individual consumers as an aftermarket product. The Autopilot may also be applied for vessels carrying a small number of passengers.
See a list of details to help identify the product
Reason the product is recalled
Garmin has discovered an issue involving software on GHP Reactor Autopilots that may cause the unit memory to become corrupted and inoperative.
The hazards to consumers
In very rare circumstances, the Autopilot may behave unexpectedly, including performing an 'abrupt' manoeuvre.
What consumers should do
Consumers should immediately install a free software update by visiting the website http://www.garmin.com/support/software/marine.html, or contact your Australian OEM or dealer to obtain a flashcard copy of the software update.
For further information please contact Mr Jason Browne on ph: (02) 9679 3453 or email Jason.browne@garmin.com
For further information please contact Mr Jason Browne on ph: (02) 9679 3453 or email Jason.browne@garmin.com
Details to help identify the product
Supplier running the recall
Identifying product features
010-00705-15 GHP Reactor Hydraulic Autopilot Corepack
010-00705-45 GHP Reactor Mechanical Autopilot Retrofit Corepack
010-00705-65 GHP Reactor Hydraulic with SmartPump Corepack
010-00705-71 GHP Reactor Hydraulic Autopilot Corepack for SmartPump
010-00705-80 GHP Reactor Steer-by-wire Standard Corepack
010-00705-81 GHP Reactor Steer-by-wire Corepack for Yamaha® Helm Master™
010-00705-82 GHP Reactor Steer-by-wire Corepack for Viking® VIPER®
010-00705-85 GHP Reactor Steer-by-wire Corepack for Volvo-Penta
010-11052-60 Course Computer Unit, GHP Reactor Steer-by-wire
010-11052-61 Course Computer Unit, GHP Reactor Steer-by-wire for VIPER
010-11052-62 Course Computer Unit, GHP Reactor
010-11052-63 Course Computer Unit, GHP Reactor for Volvo-Penta
Identifying numbers
Other identifying numbers
010-00705-15 GHP Reactor Hydraulic Autopilot Corepack
010-00705-45 GHP Reactor Mechanical Autopilot Retrofit Corepack
010-00705-65 GHP Reactor Hydraulic with SmartPump Corepack
010-00705-71 GHP Reactor Hydraulic Autopilot Corepack for SmartPump
010-00705-80 GHP Reactor Steer-by-wire Standard Corepack
010-00705-81 GHP Reactor Steer-by-wire Corepack for Yamaha® Helm Master™
010-00705-82 GHP Reactor Steer-by-wire Corepack for Viking® VIPER®
010-00705-85 GHP Reactor Steer-by-wire Corepack for Volvo-Penta
010-11052-60 Course Computer Unit, GHP Reactor Steer-by-wire
010-11052-61 Course Computer Unit, GHP Reactor Steer-by-wire for VIPER
010-11052-62 Course Computer Unit, GHP Reactor
010-11052-63 Course Computer Unit, GHP Reactor for Volvo-Penta
010-00705-45 GHP Reactor Mechanical Autopilot Retrofit Corepack
010-00705-65 GHP Reactor Hydraulic with SmartPump Corepack
010-00705-71 GHP Reactor Hydraulic Autopilot Corepack for SmartPump
010-00705-80 GHP Reactor Steer-by-wire Standard Corepack
010-00705-81 GHP Reactor Steer-by-wire Corepack for Yamaha® Helm Master™
010-00705-82 GHP Reactor Steer-by-wire Corepack for Viking® VIPER®
010-00705-85 GHP Reactor Steer-by-wire Corepack for Volvo-Penta
010-11052-60 Course Computer Unit, GHP Reactor Steer-by-wire
010-11052-61 Course Computer Unit, GHP Reactor Steer-by-wire for VIPER
010-11052-62 Course Computer Unit, GHP Reactor
010-11052-63 Course Computer Unit, GHP Reactor for Volvo-Penta
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/15079 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
