Product description

Aluminium extension ladder, marked with 150kg Industrial rating

See a list of details to help identify the product

Reason the product is recalled

The ladder does not perform to 150kg load capacity as claimed on the packaging and on the load rating label. Consumers may mistakenly rely on the claimed load rating to assess whether it is safe for them to use. Recent testing has confirmed that the ladder should have a load rating of 120kg.

The hazards to consumers

There is a possibility of a fall injury occurring if the ladders fail while loaded with more than 120kg.

What consumers should do

Consumers must not use the ladder for loads of more than 120kg. Consumers should contact Hartman Pacific in order to arrange for a new rating label and load rating stickers for their existing ladder, or call Customer Service on 1300 362 393 to arrange for a replacement product or refund if you believe that you will use the ladder with loads greater than 120kg.

Details to help identify the product

Supplier running the recall

Who sold the product

Bunnings and other hardware stores nationally

Identifying product features

EL12/21-I

Identifying numbers

Other identifying numbers

EL12/21-I

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2014/14458 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.