Product description
Grotime Essentials Birch High-Low Chair
Model number: 38100
Available in Sky Blue, Desert Grey and Coral Red
Grotime Essential Lyon High-Low Chair
Model number: 38100
Available in Grey
Batch numbers: PO 0000357, PO 0000657, PO 0000749 and PO 0000810
Batch numbers are located on a sticker under the seat of the chair.
See a list of details to help identify the product
Reason the product is recalled
The rear chair legs may develop cracks or breaks, which may lead to the chair legs twisting and can impact the strength and stability of the chairs legs.
The hazards to consumers
If the chair legs become unstable, the chair may collapse, increasing the risk of injury to small children.
What consumers should do
Consumers should immediately stop using the product. A supportive cross brace repair kit designed to strengthen the structure of the high chair and prevent twisting of the chair legs will be sent to consumers, with installation instructions, at no cost. Consumers should visit www.grotime.link/recall to register their product.
For further information, consumers can contact Infa Group by phone on 1300 924 632 (9am - 5pm Monday to Thursday, 9am - 4pm Friday AEST) or by email at customercare@infa.com.au.
Details to help identify the product
Supplier running the recall
Who sold the product
Baby and children's stores
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/19313 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
