Reason the product is recalled
The hazards to consumers
What consumers should do
Consumers should stop using their stove immediately and return it to the place of purchase for a replacement product. In some circumstances, the stove may be tested on site and returned to you if found to be safe.
For further information, contact the store where the stove was purchased, or The Outdoor Connection by phoning 07 3715 8400 or emailing contacts@outdoorconnection.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Identifying product features
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/15958 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.

Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
