Product description
Pedelec bicycle with a Bosch electric motor system.
Models included in recall:
• 2015 Haibike Xduro Urban
• 2016 Haibike Xduro Urban RC
Models included in recall:
• 2015 Haibike Xduro Urban
• 2016 Haibike Xduro Urban RC
See a list of details to help identify the product
Reason the product is recalled
Extended factory testing of the fork has shown a potential weakness that could cause the fork to fail.
The hazards to consumers
The fork could potentially fracture during use, causing a loss of control of the bicycle, and causing a risk of injury to the rider.
There have been no reports of incidents or injury.
There have been no reports of incidents or injury.
What consumers should do
Consumers should stop using the bicycle immediately. They should contact their place of purchase to arrange to have replacement fork fitted to the bicycle, free of charge, when the parts become available.
Details to help identify the product
Supplier running the recall
Groupe Sportif Pty Ltd
Who sold the product
Dolomiti, Electric Bikes Brisbane, Melbourne Electric Bicycles, Sydney Electric Bicycles
Dates available for sale
-
Where the product was sold
Nationally
New South Wales
Queensland
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/15934 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
