Product description

Hansa C7 Chipper
• Manufactured between 01/12/23 - 17/05/24
• Serial number range: HSN-C7-0015215 - HSN-C7-0015717

Hansa C4 Chipper
• Manufactured between 01/12/23 - 17/05/24
• Serial number range: HSN-C4-0002835 - HSN-C4-0002874

Serial numbers are located at the base of the inlet chute by the anvil.

Model

C7 and C4 Chippers

Brand

Hansa

See a list of details to help identify the product

Reason the product is recalled

The blade fastening bolts can fail and the blade may be released from the cutting disc while the product is in use.

The hazards to consumers

There is a risk of serious injury from laceration to the user or bystanders if the blade is released while the product is in use. 

What consumers should do

Consumers should stop using affected products immediately.
Contact the place of purchase to arrange replacement of the blade fastening bolts.
For more information contact Hansa Products on recall@hansaproducts.com.au or by phone on 1800 426 722.

Details to help identify the product

Supplier running the recall

Who sold the product

Sold through Hansa Products Pty Ltd dealerships: https://www.hansaproducts.com/au/find-a-dealer/.

Identifying numbers

SKU

C7 model - HSN-C7-0015215 - HSN-C7-0015717, C4 model- HSN-C4-0002835 - HSN-C4-0002874

Dates available for sale

-

Where the product was sold

Nationally
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Australian Capital Territory
Northern Territory

Manufacturer country ID

New Zealand

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2024/20227 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.