Product description
Rechargeable heat pad for use on the elbow.
See a list of details to help identify the product
Reason the product is recalled
The elbow wrap can overheat if it is positioned incorrectly or it is wrapped around too tight on the elbow.
The hazards to consumers
Risk of burns injuries to the skin, with increased risk for heat-sensitive customers.
Injuries have occurred.
What consumers should do
1. Stop using the product immediately.
2. Return the product to the place of purchase for a full refund.
3. Contact the store of purchase if you are unable to return the product to the store.
4. Tell us if you have sold or gifted the product to another person.
Contact:
Kmart
call: 1800 124 125, Monday to Friday, 7:00am to 6:00pm (AEST)
online: https://www.kmart.com.au/contact-us/
Target
call: 1300 753 567, Monday to Friday, 9.00am-7.00pm (AEST); Saturday 9.00am-5.00pm (AEST)
online: https://www.target.com.au/help/contact-us
Details to help identify the product
Supplier running the recall
Who sold the product
Kmart and Target stores and online.
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2025/20508 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
