Product description
Single bar, hard wired, stainless steel heated towel bars (square and round)
See a list of details to help identify the product
Reason the product is recalled
The product is electrically unsafe as it is unearthed in contravention of the applicable mandatory electrical safety standard.
The hazards to consumers
If a wiring defect occurs whilst in use, it can cause serious injury or death to the user by electric shock.
What consumers should do
Contact the place of purchase to arrange for a replacement model to be fitted.
Details to help identify the product
Supplier running the recall
Who sold the product
Highgrove Bathrooms
Identifying product features
HE71R
HE72Q
Identifying numbers
Other identifying numbers
HE71R
HE72Q
HE72Q
Where the product was sold
New South Wales
Queensland
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12900 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
