Product description
Lithium-Ion rechargeable battery packs used with certain HP and Compaq brand notebook computers.
See a list of details to help identify the product
Reason the product is recalled
There is a risk that in rare cases these Lithium-Ion batteries can overheat posing a fire and burn hazard to consumers.
The hazards to consumers
Fire and burn.
What consumers should do
The battery packs should be removed from notebook computers and replaced with new battery packs. Consumers will be able to continue using their notebook computers by plugging in the AC adaptor to power the notebook via mains power supply until the battery pack is replaced. Call 13 10 47 to confirm whether their battery pack is affected. Visit the Battery Pack Replacement Program website at http://bpr.hpordercenter.com/hbpr/
Details to help identify the product
Supplier running the recall
Identifying product features
Model numbers:
6510b, 6515b. 6710b, 6710s, 6715b, 6715s & 6720s
HP Pavilion: dv2000, dv2500, dv2700, dv6000, dv6500, dv6700, dv9000, dv9500 and dv9700
Compaq Presario: A900, C700, F700, V3000, V3500, V3700, V6000, V6500 and V6700,
HP Compaq: 6720s
HP: G6000 and G7000
As of 26 May 2011, additional serial numbers have been identified as being affected by the recall. To identify if your battery pack is affected by the recall please visit the HP program web site at http://bpr.hpordercenter.com/hbpr/.
Identifying numbers
Other identifying numbers
Model numbers:
6510b, 6515b. 6710b, 6710s, 6715b, 6715s & 6720s
HP Pavilion: dv2000, dv2500, dv2700, dv6000, dv6500, dv6700, dv9000, dv9500 and dv9700
Compaq Presario: A900, C700, F700, V3000, V3500, V3700, V6000, V6500 and V6700,
HP Compaq: 6720s
HP: G6000 and G7000
As of 26 May 2011, additional serial numbers have been identified as being affected by the recall. To identify if your battery pack is affected by the recall please visit the HP program web site at http://bpr.hpordercenter.com/hbpr/.
6510b, 6515b. 6710b, 6710s, 6715b, 6715s & 6720s
HP Pavilion: dv2000, dv2500, dv2700, dv6000, dv6500, dv6700, dv9000, dv9500 and dv9700
Compaq Presario: A900, C700, F700, V3000, V3500, V3700, V6000, V6500 and V6700,
HP Compaq: 6720s
HP: G6000 and G7000
As of 26 May 2011, additional serial numbers have been identified as being affected by the recall. To identify if your battery pack is affected by the recall please visit the HP program web site at http://bpr.hpordercenter.com/hbpr/.
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2010/11716 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
