Product description

HGN4-25DC DC isolator 25A. There is no brand name on the isolator.

Installed in central Queensland, in and around Rockhampton.

See a list of details to help identify the product

Reason the product is recalled

Internal fault may cause isolators to fail, creating excessive heat.

The hazards to consumers

If the isolator switch overheats it may pose a risk of fire or electrocution.

What consumers should do

The Power Saving Centre is no longer trading. We urge consumers to arrange for a qualified installer to replace these DC isolators as soon as possible.

Consumers should turn off their solar system where possible until they have the isolators replaced.

Details to help identify the product

Supplier running the recall

Ross Property Investments (Aust) Pty Ltd T/A Power Saving Centre

Dates available for sale

-

Where the product was sold

Queensland

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2018/16802 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Electrical Safety Office (QLD) if you have a question about the reason the product is recalled or the hazards to consumers.