Product description
250A & 400A switch disconnectors fitted to Cutler-Hammer and Eaton Low Voltage Switchboards manufactured from May 2001 to 16th March 2009. Product supplied after 16th March 2009 should be checked to determine if it contains a switch disconnector from the effected period.
See a list of details to help identify the product
Reason the product is recalled
The handle may fail to operate as intended under normal use due to stress cracks that occur in the molded socket that connects the handle to the on/off switching shaft.
The hazards to consumers
In the event that the handle socket cracks, there is no immediate hazard.
Subsequent events may introduce an electric shock hazard IF:
1. user opens the dead-front escutcheon AND
2. user does not check that the contacts of the switch disconnector are visually open AND
3. user does not conduct appropriate voltage measurement to confirm that the load has been isolated from the supply.
Subsequent events may introduce an electric shock hazard IF:
1. user opens the dead-front escutcheon AND
2. user does not check that the contacts of the switch disconnector are visually open AND
3. user does not conduct appropriate voltage measurement to confirm that the load has been isolated from the supply.
What consumers should do
1. Refer to the web site http://www.eatonelectric.com.au/handles.asp for information on how to identify a suspect handle
2. contact Eaton for an improved replacement handle (contact details & replacement request form are on the web site)
2. contact Eaton for an improved replacement handle (contact details & replacement request form are on the web site)
Details to help identify the product
Supplier running the recall
Who sold the product
A variety of Electrical Wholesalers sold the product. Very few items were sold
directly to users.
directly to users.
Identifying product features
Standard distribution boards, modular distribution boards & custom LV switchboards fitted with Quicklag or DIN MCB chassis AND Holec Dumeco main switches of 250A or 400A rating, manufactured by Cutler-Hammer or Eaton. Specifically excluded are similar switchboards manufactured by Email-Westinghouse or Email Switchgear.
Identifying numbers
Other identifying numbers
Standard distribution boards, modular distribution boards & custom LV switchboards fitted with Quicklag or DIN MCB chassis AND Holec Dumeco main switches of 250A or 400A rating, manufactured by Cutler-Hammer or Eaton. Specifically excluded are similar switchboards manufactured by Email-Westinghouse or Email Switchgear.
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2010/11401 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
