Product description
30cm holly and berry wreath (green).
144 affected products sold in New South Wales and Western Australia.
144 affected products sold in New South Wales and Western Australia.
See a list of details to help identify the product
Reason the product is recalled
The wreath surrounding the candle holder could catch fire and remain alight longer than permitted by the permanent ban 'Consumer Protection Notice No.12 of 2011 - Permanent ban on combustible candle holders'.
The hazards to consumers
Potential burns or fire causing property damage. Serious injury or death could occur.
What consumers should do
Consumers are advised to immediately stop using the product, and return the product to their place of purchase for a refund.
For further information, consumers can contact:
Rudolphs Christmas on (02) 4737 8624 or visit https://www.facebook.com/RudolphsChristmasPenrith/
Christmas 360 on (08) 9574 5884 or visit https://christmas360.com.au/
Christmas Presence on (08) 9330 2512 or visit https://www.christmaspresence.com.au/
For further information, consumers can contact:
Rudolphs Christmas on (02) 4737 8624 or visit https://www.facebook.com/RudolphsChristmasPenrith/
Christmas 360 on (08) 9574 5884 or visit https://christmas360.com.au/
Christmas Presence on (08) 9330 2512 or visit https://www.christmaspresence.com.au/
Details to help identify the product
Supplier running the recall
Rudolphs Christmas
Who sold the product
Rudolphs Christmas (New South Wales)
Christmas 360 Toodyay (Western Australia)
Christmas Presence Myaree (Western Australia)
Christmas 360 Toodyay (Western Australia)
Christmas Presence Myaree (Western Australia)
Dates available for sale
-
Where the product was sold
New South Wales
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/17205 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Gas Technical Regulators Committee (GTRC) if you have a question about the reason the product is recalled or the hazards to consumers.