Product description

Natural rubber hot water bottles - red and blue

See a list of details to help identify the product

Reason the product is recalled

The hot water bottles do not have the required safety warning permanently marked on them as per Trade Practices (Consumer Product Safety Standard) (Hot Water Bottles) Regulation 2008.

The hazards to consumers

Filling the hot water bottle with boiling water may result in it bursting during use, causing severe scalding.

What consumers should do

Consumers should not use this product. Please return it to the place of purchase to obtain a full refund.

Details to help identify the product

Supplier running the recall

Symbion Pty Ltd

Who sold the product

Various pharmacies

Identifying product features

If the product packaging is unopened: barcode 9316100648563 If opened, the flower motif on the front of the bottle says "11" in the middle and there are dots in 3 of the petals of the flower. Other identifiers are the words "Warning: Hot Water bottles can cause burns. Avoid prolonged direct contact with the skin." on the inside of the top of the hot water bottle.

Identifying numbers

Other identifying numbers

If the product packaging is unopened: barcode 9316100648563
If opened, the flower motif on the front of the bottle says "11" in the middle and there are dots in 3 of the petals of the flower.
Other identifiers are the words "Warning: Hot Water bottles can cause burns. Avoid prolonged direct contact with the skin." on the inside of the top of the hot water bottle.

Dates available for sale

-

Where the product was sold

Nationally

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/13198 when contacting a regulator about this recall.

Recall and remedy questions

Contact Consumer and Business Services (SA) if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.