Product description
Regular and Large Size without bandage and Regular and Large size with bandage.
See a list of details to help identify the product
Reason the product is recalled
This product contains the toxic substance ethylene glycol (rather than the non-toxic ingredient propylene glycol).
The hazards to consumers
Poisoning (Class 1 -potentially life threatening or could cause serious risk to health.)
What consumers should do
If you have a Blue Healer ice pack do not use it. Please return to place of purchase for a full refund. If you have any queries please contact the customer service line on (07) 5447 5579.
Details to help identify the product
Supplier running the recall
Cool Blue Health Family Trust t/a Blue Healer
Identifying product features
ARTG no. 147709
Identifying numbers
Other identifying numbers
ARTG no. 147709
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2008/10334 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.