Product description

Index Ascender Right - 620003
Index Ascender Left - 620004

See a list of details to help identify the product

Reason the product is recalled

In some Index Ascenders, the rivet attaching the toothed cam to the ascender body may not be properly finished.

The hazards to consumers

This could cause the cam to become detached, allowing the ascender to disconnect from the rope. There is also the potential that the rivet attaching the plastic safety catch to the cam may not be properly finished, increasing the likelihood that the ascender could become detached from the rope, potentially causing serious injury to the consumer.

What consumers should do

Inspect their product as per Black Diamond's instructions to ascertain whether it is affected by the recall. Go to www.BlackDiamondEquipment.com/recall.

If you are unsure or for further information please contact Sea to Summit information line on 08 9221 6617

Details to help identify the product

Supplier running the recall

Identifying product features

Right and left Index Ascenders manufactured between December 22, 2014 and February 25, 2016, with manufacturing codes between 4356 and 6015 are within the scope of this recall.

Identifying numbers

Other identifying numbers

Right and left Index Ascenders manufactured between December 22, 2014 and February 25, 2016, with manufacturing codes between 4356 and 6015 are within the scope of this recall.

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2016/15408 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.