Product description
Updated: 27 August 2024 - updated recall with new business owner (Eco Scooter & Bikes Pty Ltd)
Inokim OX Super electric scooter
Inokim OXO Super electric scooter
Each scooter has a serial number on the underside of the scooter's main deck or underbody.
See a list of details to help identify the product
Reason the product is recalled
Due to a software update, the light module may overheat when the lights are being used. This may cause the scooter's controller or lights to fail and the scooter may shut down.
The hazards to consumers
If the scooter's controller or lights fail, or the scooter shuts down, there is an increased risk of an accident resulting in injury or death to the rider or bystanders.
What consumers should do
Consumers should stop riding the scooter and contact Eco Scooters to organise for the scooter to be repaired, free of charge.
For more information, consumers can contact Eco Scooters on 1300 140 044 or https://www.ecoscooters.com.au/?id=contact_eco_scooters
Details to help identify the product
Supplier running the recall
Who sold the product
Bicycle Centre Hawkesbury
BoardStore (Caloundra, Maroochydore and Noosa)
BoardStore Warehouse
Crooze
Easy Ride
Eco Rides
Electric Kicks
E-Ozzie
Glidez & Scooters For Everyone
Ludi Electric
Mad Dog Scooters
Move Bikes
MyeBike (Brisbane and Sydney)
Pedl
Ride n Roll
Scooter Hut (Various)
SnowBiz
Supa Scootz
WalkSmart (Campbell and Pyrmont)
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/19174 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
