Product description

The ceramic drinking mugs feature a decal inside and outside covering the whole surface of the item.

See a list of details to help identify the product

Reason the product is recalled

Due to a manufacturing error, the inside lining of the mug has been lined with a low temp decal which may result in pieces of the non-toxic decal coming away from the mug when boiling water is added.

The hazards to consumers

Parts of the decal may be swallowed.

What consumers should do

Contact the store purchased from for full refund. The item can still be used for ornamental use.

Details to help identify the product

Supplier running the recall

Collective Product Importing Pty Ltd

Who sold the product

Ayers Rock Resort - Yulara Australia

Skyrail Rainforest Cableway - Cairns Australia

Eurong Beach Resort - Fraser Island Australia

Kingfisher Bay Resort - Fraser Island Australia

Identifying product features

Product numbers - SHG106 SHG83 SHG84 SHG85 SHG86

Identifying numbers

Other identifying numbers

Product numbers -
SHG106
SHG83
SHG84
SHG85
SHG86

Dates available for sale

-

Where the product was sold

Northern Territory
Queensland

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2015/14512 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.