Product description

Batteries sold with Dell Inspiron 5000e and Dell Inspiron 5000 Notebooks. The text "DELL" and "Made in Japan" or 'Cell made in Japan" also appears on a small blue label at the rear of the batteries.

See a list of details to help identify the product

Reason the product is recalled

The batteries can overchage, potentially causing them to overheat, release smoke and possibly catch fire.

What consumers should do

Consumers should remove the battery from their notebook computer and contact Dell immediately to determine if the battery is part of this recall. Contact is by: email at support.dell.com/i5000battery, or call 1800 505 190 (Australia) or 0800 935 525.

Details to help identify the product

Supplier running the recall

Dell Computer Pty Limited

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2001/4738 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.