See a list of details to help identify the product
Reason the product is recalled
Under a fault condition the kettle may start by itself and cycle through the water heating process.
The hazards to consumers
If the fault condition occurs, the kettle may overheat and catch fire.
What consumers should do
Consumers should stop using the product immediately and disconnect it from the power supply. Consumers will be contacted by email and requested to return the kettle via Freepost to the address provided.
For any further enquiries consumers should contact the Innovations Direct Call Centre on 1300 303 303.
Details to help identify the product
Supplier running the recall
Innovations Direct Pty Ltd
Who sold the product
Innovations mail order catalogue, website and store fronts.
Identifying numbers
Electrical approval number
SGS/141086EA
SKU
ISKTL
Other identifying numbers
WT3032A
Dates available for sale
-
Where the product was sold
Nationally
International
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15749 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
