Product description
Invacare Platinum Oxygen Concentrator
See a list of details to help identify the product
Reason the product is recalled
Due to a potentially faulty component in some units, the compressor motor start-run capacitor may rupture.
The hazards to consumers
If the rupture occurs, this poses a fire hazard.
What consumers should do
Invacare Australia has written to distributors requesting that they contact all affected users and arrange for replacement of the potentially faulty component.
If you or someone you care for uses an Invacare Platinum concentrator check the model and batch numbers to see if it is affected.
If you have an affected concentrator do not use it if there is an alternative available.
If you think you or someone you care for has an affected concentrator and you have not been contacted, contact the dealer who supplied your unit. If you have any difficulties contacting the dealer, call Invacare Australia on 1800 460 460 (8am-5pm Monday-Friday) or email recalls@invacare.com.au
If you or someone you care for uses an Invacare Platinum concentrator check the model and batch numbers to see if it is affected.
If you have an affected concentrator do not use it if there is an alternative available.
If you think you or someone you care for has an affected concentrator and you have not been contacted, contact the dealer who supplied your unit. If you have any difficulties contacting the dealer, call Invacare Australia on 1800 460 460 (8am-5pm Monday-Friday) or email recalls@invacare.com.au
Details to help identify the product
Supplier running the recall
Invacare Australia Pty Ltd
Identifying product features
The affected units are from models IRC9LXO2AWQ, IRC5LX02AW and IRC5LXAW with serial numbers in the range from 10CSZ43XXXX to 12GSZ62XXXX (manufactured between March 2010 and August 2012).
Identifying numbers
Other identifying numbers
The affected units are from models IRC9LXO2AWQ, IRC5LX02AW and IRC5LXAW with serial numbers in the range from 10CSZ43XXXX to 12GSZ62XXXX (manufactured between March 2010 and August 2012).
Where the product was sold
New South Wales
Queensland
South Australia
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14697 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.