Product description
Sold between April 2008 and January 2009 with i-mate JAMA handsets or as accessories for i-mate JAMA 101. Affected batteries can be identified by the model name "i-mate JAMA" printed in blue on the battery label. Batteries that also have "i-mate Jama 101" printed on the label are not affected. Sold via general consumer electronic and mobile telephone outlets including Dick Smith Pty Ltd.
See a list of details to help identify the product
Reason the product is recalled
Under certain conditions the batteries have the potential to generate excessive heat. In extreme circumstances this may damage the battery and/or the device, and have the potential to cause fire.
The hazards to consumers
Fire.
What consumers should do
Refrain from charging battery until replacement arrives. Send an email to recall@imate.com. Your email must include the following information: your name, address, contact phone number, the IEC P/N and Serial number of the battery, and the IMEI number of your i-mate JAMA mobile. Upon receipt and verification of the email your replacement battery will be immediately mailed out to you along with a reply paid satchel. Please return your affected battery to i-mate in the reply paid satchel
Details to help identify the product
Supplier running the recall
i-mate Pty Ltd
Identifying product features
N/A
Identifying numbers
Other identifying numbers
N/A
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2009/10572 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
