Product description

Domestic Pump

See a list of details to help identify the product

Reason the product is recalled

In a small percentage of these products, the wires in the terminal box are pinched under terminal box lids.

The hazards to consumers

This defect could result in an electrical short or an earth leakage trip, which may cause an electrical shock.

What consumers should do

If the pump is installed and operating, the affected pump should be disconnected from its power source and not used. Under no circumstances should the pump unit be touched before being disconnected from its power source.

Details to help identify the product

Supplier running the recall

Identifying product features

Production code N1 0945 to N1 1027 Part Numbers for JP Rain - 96827879, 96827877, 96827878, 96827880, 96827881, 96827882, 96827840, 96935306, 96935307, 96839423, 97533434, 97533802, 97533804. Part Numbers for JPB - 96827874, 96827875, 96827876, 96827837, 96827839, 96121934, 96935308, 96935309, 96935310, 96935311, 96935296, 96935297, 96935298, 96935305 Part Numbers for NSB - 96827808, 96827809

Identifying numbers

Other identifying numbers

Production code N1 0945 to N1 1027

Part Numbers for JP Rain - 96827879, 96827877, 96827878, 96827880, 96827881, 96827882, 96827840, 96935306, 96935307, 96839423, 97533434, 97533802, 97533804.

Part Numbers for JPB - 96827874, 96827875, 96827876, 96827837, 96827839, 96121934, 96935308, 96935309, 96935310, 96935311, 96935296, 96935297, 96935298, 96935305

Part Numbers for NSB - 96827808, 96827809

Dates available for sale

-

Where the product was sold

Nationally

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2010/11897 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.