Product description
PT-series pop-tops and J-series caravans
See a list of details to help identify the product
Reason the product is recalled
Due to incorrect wiring to the refrigerator during installation, the fridge gas burner may attempt to ignite by creating a spark at the time the tow vehicle ignition is turned off.
The hazards to consumers
If the fridge gas ignition system attempts to ignite as a result of the incorrect installation and any combustible vapour is present, such as when refueling the tow vehicle, this poses a potential fire hazard.
What consumers should do
1. If there is any risk of being exposed to combustible vapours such as refuelling at a fuel station, ensure that the fridge is turned OFF. The fridge ON/OFF switch is located on the fridge face control panel. NOTE: in the absences of exposure to combustible vapour e.g. fuel station, the fridge can be turned on & operate normally.
2. Please contact your nearest Jurgens Dealership or Jurgens service centre to arrange a booking to have the rectification work done as required. Refer Jurgens.com.au for your nearest dealer or service agents. There will be no cost to the consumer for this specific rectification.
3. If you are no longer the owner of an affected caravan, please notify Jurgens Australia by calling 03 5943 7700.
2. Please contact your nearest Jurgens Dealership or Jurgens service centre to arrange a booking to have the rectification work done as required. Refer Jurgens.com.au for your nearest dealer or service agents. There will be no cost to the consumer for this specific rectification.
3. If you are no longer the owner of an affected caravan, please notify Jurgens Australia by calling 03 5943 7700.
Details to help identify the product
Supplier running the recall
Who sold the product
Jurgens Australia Dealerships
Identifying product features
Caravan chassis numbers from C1400038 to C1501451
Pop-Top chassis numbers from P1400146 to P1501191
Identifying numbers
Other identifying numbers
Caravan chassis numbers from C1400038 to C1501451
Pop-Top chassis numbers from P1400146 to P1501191
Pop-Top chassis numbers from P1400146 to P1501191
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14814 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Gas Technical Regulators Committee (GTRC) if you have a question about the reason the product is recalled or the hazards to consumers.